Terms of use




Hypnotic trance is a naturally occurring state of physical and mental relaxation which allows your unconscious mind to accept suggestions that are beneficial to you. This, combined with cognitive and other psychotherapeutic approaches can help you to unlock hidden resources and overcome deep rooted problems. Hypnotherapy is not magic, although it can seem magical. It is, like most successful therapies, a partnership between the client and the therapist. In order for you to get the most from your therapy experience please consider the following points below.

Our Commitment to Personal Service

  • We aim to treat all of our patients with respect and courtesy and ensure, as far as possible, that every visit is enjoyable.

We will:

  • Undertake to determine the best therapy plan for you, and discuss this with you.
  • explain our charges in advance of any treatment,
  • Listen to you when you talk.
  • Apologise to you and make amends if we don’t perform as promised.
  • Do our best to keep to time because all patients are important to us.
  • Inform you if we require your GP’s permission before treating you. Where it is considered to be necessary, it is in your best interest.
  • Keep confidential all information given to us, except in those circumstances where we are legally obliged. We will inform you if this is a possibility.
  • Discuss with you fully any changes we consider necessary to the therapy plan. This could be to reduce or increase the agreed number of sessions, or changes to the content of the sessions.
  • Agree a follow-up with you.

What we request from you

  • Attend for your appointment at the time agreed, and accept that if you arrive too late for me to be able to complete the treatment planned, that you are rescheduled, or accept a short therapy session, to avoid running behind for following patients. For home visits, please be ready for the appointment, and be prepared to turn off your phone. Please do not arrange for deliveries etc during the appointment.
  • Tell us if there is something that upsets you. That way we have the chance to put it right and apologise.
  • Pay for your treatment at the appointment, unless other arrangements have been agreed.
  • Be prepared to discuss your treatment with your GP, and ask for his/her permission if requested.
  • Inform us of any prescribed medication or medical treatment you are receiving.
  • Ensure no valuables are kept in the room used for therapy, if we treat you in your home.
  • Keep your GP or other healthcare professional from whom you have been receiving treatment informed of any improvement as a result of your therapy.
  • Complete any homework assignments given as part of your therapy plan or provide an explanation for not doing so.
  • Recommend me to a family members, friends, or colleagues if you are happy with the service you have received from me. A written testimonial for me to show to others who are considering similar treatment would be appreciated. Confidentiality will be assured. Payment for Treatment
  • Payment can be made by cash or cheque at the appointment. Payment by electronic transfer can be made by prior arrangement. Unless previously agreed, payment is expected at the end of the therapy session.
  • We request 24 hours notice, should appointments need to be changed (unless there are extenuating circumstances). Failing this, we may revise our decision to work with you.


  • We undertake to give you the best treatment that we can.
  • To gain the greatest benefit from your treatment we recommend that the therapy plan be completed. Sometimes, the initial improvement seems enough, but unresolved issues may undermine the longer term benefits achieved. Similarly, initially, progress may not be apparent. This could be for a number of reasons, some of which may be outside of your immediate awareness.
  • Children under the age of 16 are to be accompanied by a parent or guardian. In other circumstances, the client may be accompanied by another person.
  • Therapy sessions may be recorded for the purpose of professional audit. You will be informed if this is the case prior to the session beginning. (Parts of the therapy may be recorded solely for use by you as part of your therapy, if you expressly wish it).
  • The first appointment takes between 1½ and 2 hours. Subsequent sessions are 1 hour in length.

Please feel free to discuss any items from the above that give you cause for concern.